Payment & Refunds
Subject to availability and receipt of payment, orders will be processed within 5 days and delivery can be confirmed by way of tracking number.
Return and Refunds Policy
The provision of goods and services by Head Candy is subject to availability. In cases of unavailability, Head Candy will refund the client in full within 5 days. Refund method will be same or similar to original method of payment of order.
Head Candy shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, "personal information" shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from: http://www.dhs.gov.za/Content/PAIA/paia_manual.htm
Payment Options Accepted
Head Candy offers several methods of payment , including Payfast, I-Pay, Zapper, EFT, VISA, Masterpass. Snapscan and Paypal available on request.
On checkout you will be directed to the respective processing partner website for payment.
Payfast offers 3D secure which is a technical standard created by Visa and MasterCard for further online transactions.
More information on processing partners as per links below :
Credit Card Acquiring and Security
Credit card transactions will be acquired for Head Candy by PayFast (Pty) Ltd., or I-Pay who are an approved 3D Secure payment gateway.
Customer Details Separate from Card Details
Customer details will be stored by Head Candy separately from card details. We do not store any card details.
Merchant Outlet Country and Transaction Currency
The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction Currency is ZAR (South African Rand).
Head Candy takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer services and support, dispute resolution and delivery of goods.
Country of Domicile
This website is governed by the laws of South Africa and Head Candy chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature.
Head Candy may, in its sole discretion, change this agreement or any part thereof at any time without notice.
Head Candy is operated by KURO Designz cc based in South Africa trading as KURO and with registration number 2009/000791/23.
Head Candy - FNB - 250655 - 62316637266
Zapper scan code