Shipping & Returns
FREE Shipping / Delivery Policy
Head Candy offers FREE delivery service within South Africa.
Head Candy aims to have your order shipped within 3-7 working days. If, in the unlikely event that the stock is not available on site or in our storage facility, we will notify you immediately and advise you of the revised ETA.
Head Candy is an online store, however we do keep stock of a lot of the products we offer online. We also rely heavily on our suppliers to provide us with updated SOH reports.
It’s safer to find out from us first before you order if you want to be sure if an item is in stock. email firstname.lastname@example.org or call 082 560 3653.
If you have made a purchase and the particular colour or item is not available, we will contact you immediately to offer an alternative or a refund.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. No returns after 30 days.
If we ship the incorrect item ,we will cover the shipping cost to return the item.
Free shipping does not apply to returns.